The
first thing people do when they join LinkedIn is to create a profile.
And since LinkedIn has slots for your previous job roles,
qualifications, and more, there’s an almost overwhelming temptation to
make your profile look like your CV.
Unfortunately, you want
business connections, not just hourly or salary work. For the seriously
aggressive businessman or woman, small biz or large company, we present
this definitive guide to properly using LinkedIn to leverage useful,
fruitful relationships:
1. K.I.S.S (keep it simple, solo)
When
you first meet potential clients you don’t rattle off a huge list of
companies you’ve worked for and the responsibilities you’ve had as that
would bore the pants off them. Most effective introductions focus on who
you help, and what problems you help them solve or results you help
them achieve. Then if asked more, you say a bit more about what you do
and give a little “once upon a time…” as to why you are uniquely qualified to help.
LinkedIn
is for making connections, and for the majority of professionals that
means clients and business partners, not recruiters. You need to design
your profile to have the impact you want on those connections. Treat it
like your introduction at a networking meeting.
Despite the ease
of just uploading your CV details, most potential clients and business
partners won’t get value from seeing the details of your previous roles.
Job titles, main achievements and company names can help give you
credibility (and make it easier for others to find you), but don’t
include all the details you would on a job application.
Don’t take
LinkedIn category names too seriously; use whatever space is provided
to give the impression you want to give. I use the ‘Specialties’
section, for example, to include a list of my services (in client
focused terms, of course).
2. Get Yourself Connected
LinkedIn
works on connections. The most powerful use of LinkedIn is to find new
clients and business partners through the search function or directly
via your contacts connections. The more direct connections you have, the
more opportunities you have to connect. I still see people who’ve made
all the effort to set up their LinkedIn profile but who have so few
connections that they don’t get any benefit.
The LinkedIn toolbar
for Outlook provides an easy way of inviting your Outlook contacts and
people you email regularly to connect with you.
However, there’s a catch:
3. Choose your connection strategy carefully
There are two very different strategies to connecting on LinkedIn: Open Networking and Trusted Partner Networking.
In
business networking generally, the value you get from your network is a
product of the size of your network, and your ability to convert
connections into productive business (work, a referral, etc.). You can
grow the value of your network by getting more connections, or deepening
the strength of each connection (getting to know people better, helping
them out, etc.)
On LinkedIn, one strategy for getting value is to
be an Open Networker or LION (LinkedIn Open Networker). Open Networkers
focus on growing the size of their network by initiating and accepting
connection requests from as many people as possible. Open Networkers
typically have many thousands of connections. This means that when they
search for useful relationships (potential clients or business
partners), for example looking for contacts in specific companies, or
geographies or with specific interests or job titles they are much more
likely to find them (exponentially more likely because of the way
LinkedIn connections work).
The downside of this strategy is that
with thousands of connections you don’t know each one very well, if at
all. You’re essentially using LinkedIn as a giant Rolodex or telephone
directory rather than as a way of making deeper connections. That’s
neither good nor bad it just means that if you find someone you want to
connect with through one of these shallow connections, you’re unlikely
to get a strong referral to them.
The other strategy is to have
fewer but deeper connections - or, like a Trusted Partner strategy.
Here you only connect to people you already know and trust. Most likely
from face-to-face interaction, but possibly from online interaction too.
With
this strategy you have less chance of finding someone via a search
because you have less connections. But if you do find someone, it will
be through someone who knows and trusts you and they will be able to
give a strong referral to you and put you in touch with the person
you’re interested in connecting with.
The downside to the Trusted
Partner strategy is that it’s a bit like going to a face to face
networking event and only speaking to the people you already know. You
deepen your relationship with them but you don’t build any new
relationships.
Personally, I take a middle way.
I
don’t actively go out and connect with huge numbers of people. But if
someone wants to connect with me, and their profile looks interesting
then I’m very happy to connect with them, even if I don’t know them. If
they do turn out to be a spammer (I’ve only had this happen once with
over 1,000 connections) then I can always disconnect.
This way, my
network expands significantly. I meet new people who may turn out to be
helpful to me, and I may be helpful to them.
I always try to take
the time when people connect with me to send them a message to start a
conversation rather than just accept the connection but never speak to
them. That way we find out more about each other and it may lead to
interesting and valuable discussions.
4. Use Search to find potential clients and business partners
Many
people get going on LinkedIn but fail to use it to help their business.
One of the most effective ways to gain business value from LinkedIn is
to find potential clients and business partners. One of the things I do
in my consulting practice is to help clients get more referrals for
their business. And one of the key things I teach them is to be very
specific in who they ask to be referred to.
LinkedIn allows the
ultimate in specificity. You can search for exactly who you want to be
referred to by company, by geography, by name, by job title, etc. And
you can search across your entire network at once. Or you can look at
the contact list of an individual to see if there’s anyone you’d like to
be connected to.
Once you’ve identified people you’d like to be
introduced or referred to, rather than try to connect them directly,
give your mutual connection a call and ask them if they can connect you.
That’s much more polite than going directly, and it’s much more likely
to be successful.
5. Give testimonials to get them
Testimonials
are very helpful to have on your profile. They’re a clear indication of
the quality of your work and the relationships you form.
Sorry, begging for a testimonial isn’t a great strategy.
If
you want to get testimonials, use LinkedIn to give them to people
you’ve worked with and who have done a great job for you. LinkedIn will
show them the testimonial to approve, then ask them if they want to
reciprocate. They probably will.
6. Have a helpful headline
When
people find you in searches on LinkedIn, or when you contribute to
Group discussions or in the LinkedIn Answers Q&A section; the
initial thing they see is a little box with your name, photo, and your
headline. What most people have in their headline is their job title.
Owner at XYZ Company or Principal consultant at ABC Ltd. By default,
unless you change it manually, LinkedIn takes the headline from your
last job title.
Unfortunately, this doesn’t give people a clue as
to whether you might be able to help them, or might be interesting to
connect to.
You should treat your headline like your introduction when networking. Focus on what you can do to help people.
My
headline, for example is Helping Professional Services Firms Attract
More Clients and Win More New Business. It’s much more useful in
telling people what I actually do than using an official job title like
Managing Director. That will get more people to click through to my
profile and maybe begin to interact with me.
You can edit your Headline via the Edit My Profile option.
7. Join LinkedIn Groups to connect and interact
LinkedIn
groups are essentially discussion forums for specific interest groups.
They allow you to find out the latest news, and to join in debates on
topics of interest. You should be joining groups both of interest to you
professionally, and the groups where your potential clients hang out.
I’m
a fairly active poster on the Law Marketing group for example. I try to
answer questions and be helpful. It’s all part of building my personal
brand as someone who’s knowledgeable and experienced in the field of
professional services marketing & business development.
If in the finance sector, finance sites like this one are available via LinkedIn to network with, to use an example.
8. Use Status Updates to subtly remind your contacts of what you do
LinkedIn
status updates are a nice way of helping to stay top of mind with
contacts. If you were to call or email all your contacts any time you
did something small but interesting, it would quickly become seen as
pushy or spammy. But updating your status is a non-intrusive way of
getting a gentle reminder out.
Depending on their settings, your
contacts will get a regular email with a summary of the status updates
of their contacts. And they will see the updates on their LinkedIn
homepage. Mostly it will just be so and so updated their profile type
messages. So if your status update has something interesting in it (Ian
has just run a seminar on consultative selling skills) it will remind
them of the sort of thing you do and may even trigger them into action.
Recently,
for example, I put up a status update saying I’d run a training course
on Marketing for Consultants for the Institute of Business Consulting.
That prompted one of my old colleagues to get back in touch and we came
to an arrangement about sharing training material.
Using the ping.fm service allows you to update the status of other social networks like Facebook and Twitter simultaneously.
9. Watch others’ status updates to initiate contact
Keep
an eye on status updates from others; it can be a good opportunity to
get back in touch especially if they’ve changed jobs or have set out on a
new venture. Even small status changes can help give you something to
start a conversation the sort of small talk needed to keep dialogues and
relationships going in between more meaty topics.
10. Proactively link others together who you think may benefit
Don’t
wait for others to initiate a request to be linked up to your other
contacts. Review your contact list regularly looking for ways to add
value to them. One good way is to offer to link them up with potential
clients or partners for them. It’s not super easy to do this using
LinkedIn functionality I find it’s easier just to email both and
suggest they make the connection themselves.
The tips I’ve
outlined are for professionals who want to use LinkedIn to help them
grow their businesses and their careers through what is essentially the
online equivalent of normal business networking.
Remember...
The
aforementioned tips are not the only ways to use LinkedIn. For years, I
used it mainly to reconnect with old colleagues I’d lost touch with.
But it’s certainly a good way to use LinkedIn that can deliver real business results.
Resource Link: http://socialmediatoday.com/freelancewriter/1851016/linkedin-best-practices-guide-serious-lead-seekers
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